Why Emotional Intelligence is More Important Than Ever at Work
In this episode, Kaila and Kyle discuss their thoughts on the age-old question: is it ever okay to be emotional at work? Listen to hear their anecdotes of crying with colleagues, surface acting vs. deep acting, and why they think emotional intelligence is so crucial at this point in time.
00:00 Intro
04:26 The aim of this episode
07:27 Affective Events Theory
09:53 Primal Leadership by Daniel Goleman
14:15 Is going with your gut an example of being emotional?
17:33 The contagious effect of emotions
20:42 Crying at work
25:16 Surface acting vs. deep acting
27:42 The gender disparity when it comes to emotions in the workplace
29:57 Tactics
32:20 Per YOUR Last Email
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Each week on Per My Last Email, Morning Brew’s resident career experts Kaila and Kyle – whose careers have collectively spanned the corporate, government, nonprofit and startup sectors – debate the trickiest challenges in work life, and share tactics on how to overcome them. Share the show with a friend, and leave us a review on your favorite podcast app!
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